SD - Sales and Distribution
Create outbound delivery from sales order
Shipping point not determined
Goal: predictable order fulfillment and billing quality.
Typical stakeholders: sales ops, delivery planner, billing specialist.
KPIs to watch: order-to-delivery lead time, billing block rate, on-time delivery.
A business user runs VL01N during the normal SD process cycle.
Consultant note: Use least privilege, validate master data, and keep reversals documented.
Problem: Delivery cannot be created because shipping point is not determined.
Diagnosis: Verify shipping point determination config, loading group, plant, and shipping conditions.
Resolution: Adjust determination inputs/config and recreate delivery after consistency check.