SD - Sales and Distribution
Update quantities dates pricing or partner data
Changing confirmed order without ATP check
Goal: predictable order fulfillment and billing quality.
Typical stakeholders: sales ops, delivery planner, billing specialist.
KPIs to watch: order-to-delivery lead time, billing block rate, on-time delivery.
A business user runs VA02 during the normal SD process cycle.
Consultant note: Use least privilege, validate master data, and keep reversals documented.
Problem: Typical issue depends on process setup and data quality.
Diagnosis: Validate process context, master data, and authorization boundaries before correction.
Resolution: Apply controlled correction, document impact, and confirm result with business owner.