HCM - Human Capital Management
Display employee infotypes and history
Selecting wrong personnel number
Goal: consistent personnel records and controlled HR actions.
Typical stakeholders: HR specialist, HR admin, compliance officer.
KPIs to watch: master-data completeness, action processing time, authorization incidents.
A business user runs PA20 during the normal HCM process cycle.
Consultant note: Use least privilege, validate master data, and keep reversals documented.
Problem: Typical issue depends on process setup and data quality.
Diagnosis: Validate process context, master data, and authorization boundaries before correction.
Resolution: Apply controlled correction, document impact, and confirm result with business owner.